Tallen’s core value is our concept of ‘Customer Care’. Tallen believes ’Customer Care’ central to who we are and why we are unique. The foundation of Tallen’s customer care and outstanding service comes from our passion for supporting flawless events. We invest the time to truly understand your vision and your requirements for every project, in order to provide you with the most state of the art audio visual experience within our technical knowledge and abilities. We pride ourselves on our project focus, communication and attention to detail before, during and after your event.
• Tallen provides 24 hour live customer phone support.
• One point of contact for all of you audio visual needs.
• Prompt return for quotes and confirmations within 24 hours.
• Our staff will always immediately notify clients of any changes or challenges onsite.
• All orders are verbally confirmed by our staff on a daily basis. We review all equipment and event details with our technicians and ensure they are well informed and prepared.
Whether we are delivering a virtual meeting to 100 sites across the nation, an exhibit booth, your annual Sales meeting or an informational video to present your corporate identity, we are committed to your success.